Terms & Conditions

Welcome to SOLSTRAND INDUSTRIES LIMITED (“Company,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you should not use this website.

1. Company Information

SOLSTRAND INDUSTRIES LIMITED
VAT Number: 727661711

Registered Address:
Jj Building, Hillbottom Road
Sands Industrial Estate
High Wycombe
HP12 4HJ
Buckinghamshire
United Kingdom

Email:
support@solstrandindustries.shop
JAMESDAVID.solstrandindustries@outlook.com

Phone: 07851 501578

Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (GMT/BST)

2. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data. By using our website, you consent to these data practices.

3. Products and Availability

SOLSTRAND INDUSTRIES LIMITED sells women’s clothing, including maxi and mini dresses.

We make every effort to ensure product descriptions, images, and pricing are accurate. However:

  • Colours or designs may vary slightly due to screen settings or lighting
  • All products are subject to availability
  • We reserve the right to modify or discontinue products at any time without notice

4. Pricing and Payment

  • All prices are listed in GBP (£) or as displayed at checkout
  • Prices may change at any time without prior notice
  • The final price will be shown at checkout before payment confirmation

We accept secure payment methods, including:

  • Credit and Debit Cards (Visa, Mastercard, American Express)
  • Other payment providers available at checkout

By placing an order, you confirm that you are authorised to use the selected payment method.

5. Order Acceptance and Cancellation

An order confirmation email does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including:

  • Payment verification issues
  • Suspected fraudulent activity
  • Product availability errors

If payment has already been processed, a full refund will be issued.

6. Shipping

  • Processing time: 1–2 business days
  • Delivery time: 3–6 business days after dispatch
  • Shipping region: United Kingdom

Delivery times are estimates and may vary due to courier delays or external factors. Tracking details will be provided once your order has been dispatched.

7. Returns and Refunds

We offer a 30-day return period from the date of delivery.

  • Items must be unused and in original condition
  • Returns require prior approval
  • No restocking fees apply

Refunds are issued to the original payment method within 5–10 business days after inspection.

For full details, please refer to our Return & Refund Policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of SOLSTRAND INDUSTRIES LIMITED and is protected under applicable intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security or functionality
  • Provide false or misleading information
  • Infringe upon intellectual property rights

We reserve the right to restrict access for any violations.

10. Disclaimer

The website and all products are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of satisfactory quality and fitness for a particular purpose.

11. Limitation of Liability

SOLSTRAND INDUSTRIES LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where such limitation is not permitted under UK law.

12. Indemnification

You agree to indemnify and hold harmless SOLSTRAND INDUSTRIES LIMITED, its directors, employees, and agents from any claims arising out of your misuse of the website or breach of these Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Us

For any questions regarding these Terms:

SOLSTRAND INDUSTRIES LIMITED
📧 support@solstrandindustries.shop
📧 JAMESDAVID.solstrandindustries@outlook.com
📞 07851 501578
📍 Jj Building, Hillbottom Road, Sands Industrial Estate, High Wycombe, HP12 4HJ, United Kingdom
🕘 Monday to Friday, 9:00 AM – 5:00 PM (GMT/BST)